1. Delivery Method: All our digital products, such as e-books, courses, templates, and other downloadable materials, are delivered electronically. Upon successful payment, customers will receive an email containing a time and date when your product will be personalized for you in 7-14days

2. Delivery Timeframe: In most cases, customers will receive the download link or access to the digital product in 7-14day period after completing the purchase. However, depending on the payment method and verification processes, there might be a slight delay.

3. Download Limit: Customers are usually allowed to download the digital product a limited number of times (e.g., 3 times) to prevent abuse and unauthorized sharing. If additional downloads are required or there are any issues with downloading, customers can contact our support team for assistance.

4. Product Updates: If there are updates or newer versions of the digital product available, customers who have previously purchased the product may be eligible for a free or discounted upgrade. We strive to improve our products continuously and provide the best value to our customers.

5. Customer Support: Our customer support team is available to assist with any queries related to the digital products, including download issues, technical difficulties, and general inquiries. Customers can reach out to our support team through email, whatsapp or phone during our regular business hours.

6. Copyright and Usage: All digital products offered by our agency are protected by copyright and intellectual property laws. Customers are granted a non-exclusive license to use the digital products for personal or business purposes as outlined in the product description. Redistribution, reselling, or unauthorized distribution of our digital products is strictly prohibited and may result in legal action.